FAQs for the Flexible Spending Account (FSA)

Q. What are flexible spending and health savings accounts?

A. Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for specific health care expenses. If you’re unsure whether or not you have an FSA or HSA, please check with your employer or insurance company.

Q. What can I purchase with my FSA or HSA?

A. Intuity Medical, Inc. accepts FSA and HSA dollars for POGO Automatic Meter and Cartridges. You may shop online by visiting shop.presspogo.com. Our customer support team is here for you. Call us at 1-855-IMI-POGO (464-7646) Monday to Friday 9:30AM to 8:00PM Eastern Time (ET).

Q. What’s the best way to place my FSA or HSA order?

A. First, double-check the balance on your FSA account.
You can place an order online, using your FSA or HSA card as you would any other credit card, or by giving us a call at 1-855-IMI-POGO (464-7646) Monday to Friday 9:30AM to 8:00PM Eastern Time (ET).

Q. When is the cut-off for placing an order online with FSA dollars?

A. If your benefits expire at the end of the year, you have until Monday, December 31 at 11:59 p.m. ET to place an order with us using your FSA dollars. Be sure to double-check with your carrier for details on your plan.

Q. How do I get a receipt?

A. We’ll include an electronic receipt with your order confirmation email. If you need another copy, you can email us at support@presspogohelp.com.

Q. Can I return an order paid for with my FSA or HSA?

A. Yes, you can receive a refund within 15 calendar days of your order, and if the tamperproof seal on the meter box is intact (i.e. the box has not been opened). However, we recommend checking with your insurance provider before requesting a refund to an FSA card. Unlike HSA, FSA funds must be used during a defined time period. For some insurance plans, your funds will be forfeited if you request a refund.

Q. I still have some questions. Help.

A. No problem. Please reach out to Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) Monday to Friday 9:30AM to 8:00PM Eastern Time (ET).

FAQs for the Flexible Spending Account (FSA)

Q. What are flexible spending and health savings accounts?

A. Flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for specific health care expenses. If you’re unsure whether or not you have an FSA or HSA, please check with your employer or insurance company.

Q. What can I purchase with my FSA or HSA?

A. Intuity Medical, Inc. accepts FSA and HSA dollars for POGO Automatic Meter and Cartridges. You may shop online by visiting shop.presspogo.com. Our customer support team is here for you. Call us at 1-855-IMI-POGO (464-7646) Monday to Friday 9:30AM to 8:00PM Eastern Time (ET).

Q. What’s the best way to place my FSA or HSA order?

A. First, double-check the balance on your FSA account.
You can place an order online, using your FSA or HSA card as you would any other credit card, or by giving us a call at 1-855-IMI-POGO (464-7646) Monday to Friday 9:30AM to 8:00PM Eastern Time (ET).

Q. When is the cut-off for placing an order online with FSA dollars?

A. If your benefits expire at the end of the year, you have until Monday, December 31 at 11:59 p.m. ET to place an order with us using your FSA dollars. Be sure to double-check with your carrier for details on your plan.

Q. How do I get a receipt?

A. We’ll include an electronic receipt with your order confirmation email. If you need another copy, you can email us at support@presspogohelp.com.

Q. Can I return an order paid for with my FSA or HSA?

A. Yes, you can receive a refund within 15 calendar days of your order, and if the tamperproof seal on the meter box is intact (i.e. the box has not been opened). However, we recommend checking with your insurance provider before requesting a refund to an FSA card. Unlike HSA, FSA funds must be used during a defined time period. For some insurance plans, your funds will be forfeited if you request a refund.

Q. I still have some questions. Help.

A. No problem. Please reach out to Customer Support for further assistance via email at support@presspogohelp.com or call 1-855-IMI-POGO (464-7646) Monday to Friday 9:30AM to 8:00PM Eastern Time (ET).